Starting 13 March 2025, S-Pankki Bank experienced reduced performance, which temporarily impacted conversion rates in Finland.
A mitigating fix was rolled out on March 14, 2025 which immediately impacted conversion positively. Following a short period of continuous improvement, conversion has since been restored back to historic levels. Nonetheless, we’re continuing to closely monitor the bank’s performance and are collaborating with the bank’s technical team to determine the root cause.
Posted Mar 19, 2025 - 07:21 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2025 - 15:39 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 13, 2025 - 10:00 CET
Investigating
We are experiencing technical issues affecting Finnish consumers making payments through S-Pankki.
Our team is actively working to address the issue and is committed to resolving it as quickly as possible. We do not currently have an estimated resolution time, but we are exploring alternative solutions.