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All Systems Operational
Production API
Operational
Sandbox API
Operational
Back Office
Operational
Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2025
No incidents reported today.
Apr 1, 2025
Resolved -
Nordea Bank in Finland and Sweden has resolved its technical issues and transactions are being processed as normal again.
Apr 1, 21:43 CEST
Apr 1, 21:43 CEST
Identified -
Nordea Bank in Finland and Sweden is experiencing technical issues affecting Finnish and Swedish consumers.
The bank has issued an official communication where it is stated that some of its open banking services like AIS and PIS are having technical issues. However, at present, the bank has not communicated an expected time for resolving these issues. Meanwhile, we are looking for alternative solutions.
Mar 31, 10:52 CEST
The bank has issued an official communication where it is stated that some of its open banking services like AIS and PIS are having technical issues. However, at present, the bank has not communicated an expected time for resolving these issues. Meanwhile, we are looking for alternative solutions.
Mar 31, 10:52 CEST
Mar 31, 2025
Mar 30, 2025
Completed -
The scheduled maintenance has been completed.
Mar 30, 04:00 CEST
Mar 30, 04:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 01:00 CET
Mar 30, 01:00 CET
Scheduled -
Belfius has scheduled a maintenance break between 30/03/2025 01:00 AM (winter time) to 04:00 AM (summer time).
During the maintenance period, their interfaces might be unavailable. This will affect payments and payouts initiated by Belgian consumers.
Mar 26, 16:21 CET
During the maintenance period, their interfaces might be unavailable. This will affect payments and payouts initiated by Belgian consumers.
Mar 26, 16:21 CET
Mar 29, 2025
No incidents reported.
Mar 28, 2025
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:00 CET
Mar 28, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 CET
Mar 27, 18:00 CET
Scheduled -
Nordea has scheduled a planned maintenance break on Thursday, March 27th, between 18:00 and 24:00 CET. All customers in all countries may be affected and face issues while using their APIs. Please note, that this maintenance will affect payments and only payouts that use bank account selection.
Mar 26, 16:17 CET
Mar 26, 16:17 CET
Mar 27, 2025
Mar 26, 2025
Resolved -
Nordea resolved the technical issues affecting consumers in Sweden. All transactions are now being processed as normal again.
Mar 26, 10:38 CET
Mar 26, 10:38 CET
Investigating -
Nordea bank is experiencing technical issues affecting Swedish consumers paying with Nordea.
For the time being, the bank has not communicated an ETA regarding when the issue will be resolved. We will continue reaching out to the bank to get an official comment. Meanwhile, we are looking for alternative solutions.
Mar 21, 16:16 CET
For the time being, the bank has not communicated an ETA regarding when the issue will be resolved. We will continue reaching out to the bank to get an official comment. Meanwhile, we are looking for alternative solutions.
Mar 21, 16:16 CET
Mar 25, 2025
Resolved -
We are pleased to inform you that the Swedbank (Sweden) payout delay issue is fully resolved. All transactions are being processed as normal.
Mar 25, 17:01 CET
Mar 25, 17:01 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 25, 13:28 CET
Mar 25, 13:28 CET
Update -
We are continuing to actively work with Swedbank on resolving the payout processing delays in Sweden. We do not yet have a full resolution, but the situation remains as previously communicated: payouts are expected to settle within a few hours, with a maximum delay of one business day in rare cases.
Mar 25, 10:20 CET
Mar 25, 10:20 CET
Investigating -
We are currently experiencing a delay with processing payouts with Swedbank in Sweden.
Payouts are delayed to settle within a few hours of initiation, but can in rare cases take up to one business day.
We are working closely with the bank to resolve the issue and will keep you updated.
Mar 21, 12:00 CET
Payouts are delayed to settle within a few hours of initiation, but can in rare cases take up to one business day.
We are working closely with the bank to resolve the issue and will keep you updated.
Mar 21, 12:00 CET
Mar 24, 2025
No incidents reported.
Mar 23, 2025
Completed -
The scheduled maintenance has been completed.
Mar 23, 13:15 CET
Mar 23, 13:15 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:00 CET
Mar 23, 04:00 CET
Scheduled -
Säästöpankki has scheduled a maintenance break between 23/03/2025 04:00 and 23/03/2025 13:15 CET
During the maintenance period, the Säästöpankki PSD2 API is scheduled to undergo server shutdown maintenance. This will affect payments and only payouts that use bank account selection initiated by Finnish consumers.
Mar 20, 22:24 CET
During the maintenance period, the Säästöpankki PSD2 API is scheduled to undergo server shutdown maintenance. This will affect payments and only payouts that use bank account selection initiated by Finnish consumers.
Mar 20, 22:24 CET
Completed -
The scheduled maintenance has been completed.
Mar 23, 08:30 CET
Mar 23, 08:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 CET
Mar 22, 22:00 CET
Scheduled -
Nordea in FI has scheduled a maintenance break between 22/03/2025 10:00 PM - 23/03/2025 08:30 AM CEST
During the maintenance period, the bank APIs might not be fully available. This will affect payments initiated by Finnish consumers.
Mar 20, 13:57 CET
During the maintenance period, the bank APIs might not be fully available. This will affect payments initiated by Finnish consumers.
Mar 20, 13:57 CET
Mar 22, 2025
Mar 21, 2025
Resolved -
The technical issues affecting payments and payouts with Handelsbanken in Sweden have been resolved.
All transactions are now being processed as normal again.
Mar 21, 16:57 CET
All transactions are now being processed as normal again.
Mar 21, 16:57 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 17:03 CET
Mar 20, 17:03 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 20, 09:45 CET
Mar 20, 09:45 CET
Investigating -
We are currently experiencing a delay with processing payments and payouts with Handelsbanken in Sweden.
Payouts and payments are delayed to settle within a few hours of initiation, but can in rare cases take up to one business day.
We are working closely with the bank to resolve the issue and will keep you updated.
Mar 19, 16:01 CET
Payouts and payments are delayed to settle within a few hours of initiation, but can in rare cases take up to one business day.
We are working closely with the bank to resolve the issue and will keep you updated.
Mar 19, 16:01 CET
Mar 20, 2025
Mar 19, 2025
Resolved -
Starting 13 March 2025, S-Pankki Bank experienced reduced performance, which temporarily impacted conversion rates in Finland.
A mitigating fix was rolled out on March 14, 2025 which immediately impacted conversion positively. Following a short period of continuous improvement, conversion has since been restored back to historic levels. Nonetheless, we’re continuing to closely monitor the bank’s performance and are collaborating with the bank’s technical team to determine the root cause.
Mar 19, 07:21 CET
A mitigating fix was rolled out on March 14, 2025 which immediately impacted conversion positively. Following a short period of continuous improvement, conversion has since been restored back to historic levels. Nonetheless, we’re continuing to closely monitor the bank’s performance and are collaborating with the bank’s technical team to determine the root cause.
Mar 19, 07:21 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 14, 15:39 CET
Mar 14, 15:39 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 13, 10:00 CET
Mar 13, 10:00 CET
Investigating -
We are experiencing technical issues affecting Finnish consumers making payments through S-Pankki.
Our team is actively working to address the issue and is committed to resolving it as quickly as possible. We do not currently have an estimated resolution time, but we are exploring alternative solutions.
Mar 13, 00:00 CET
Our team is actively working to address the issue and is committed to resolving it as quickly as possible. We do not currently have an estimated resolution time, but we are exploring alternative solutions.
Mar 13, 00:00 CET